Machine Intelligence · Updated October 2026

Which otc medicines brands do AI assistants recommend in United Kingdom? Q4 2026

In United Kingdom, AI assistants most often recommend Boots, Lemsip and Nytol for otc medicines. Boots is named by 2 of 5 assistants.

What the data says

Boots is the otc medicines brand AI assistants recommend most in United Kingdom, taking 7.8% of all recommendation points across 5 assistants. Lemsip follows with 6.6% and Nytol is third with 6.6%.

The top spot is close: only 1.2 points separate Boots and Lemsip, so a small change in how either brand is described online could flip the order.

Claude puts Boots first, while ChatGPT favours Lemsip, DeepSeek favours Lemsip, Gemini favours Lemsip and Grok favours Lemsip.

The top five brands hold 32% of recommendations out of 44 brands named in total, leaving room for challengers to break into AI shortlists.

OTC Medicines brand ranking by AI share of recommendation, United Kingdom
#BrandOwnerAI shareChatGPTClaudeDeepSeekGeminiGrok
1BootsBoots
7.8%
–17520––
2LemsipReckitt
6.6%
3525353535
3NytolSanofi
6.6%
3525353535
4GavisconReckitt
5.7%
3512253535
5NurofenReckitt
5.2%
35–253535
6PiritezeHaleon
4.8%
35883535
7BenylinKenvue
4.8%
2520252525
8RennieBayer
4.4%
25–352525
9ClaritinBayer
4.4%
2020252520
10ImodiumJohnson & Johnson
3.7%
2020201220
11KalmsBayer
3.3%
25–82525
12BenadrylJohnson & Johnson
3.3%
25–201225
13SudafedJohnson & Johnson
3.2%
24–201224
14PanadolHaleon
2.8%
25––2025
15CalpolKenvue
2.6%
20––2520
16ParacetamolGeneric
2.4%
–2535––
17PiritonHaleon
2.4%
–2535––
18VicksProcter & Gamble
2.2%
2088–20
19BuscopanSanofi
2.1%
12–82012
20CovoniaThornton & Ross
1.9%
8–12208

Questions about AI otc medicines recommendations

Which otc medicines brand does ChatGPT recommend most in United Kingdom?
ChatGPT recommends Lemsip most often for otc medicines in United Kingdom. Across all assistants, Boots leads with 7.8% of recommendations.
Which otc medicines brand is improving fastest in United Kingdom?
Lemsip has the strongest momentum among challengers: AI names it first in 4 of 5 answers where it appears, while holding 6.6% share. This is the first Q4 2026 reading; change over time will be shown from the next update.
How is the ranking calculated?
We ask each AI assistant the questions shoppers ask in each category and market, record the top five brands it names, and give 35, 25, 20, 12 and 8 points for positions one to five. Share is a brand's points divided by all points awarded.

OTC Medicines: AI rankings by country

Covers: Allergy Management, Cough & Cold Relief, Digestive Aids, Pain Relief, Sleep Support.

Method: each AI assistant is asked the shopper questions for every segment in the category and market; the top five brands named score 35, 25, 20, 12 and 8 points. Share is a brand's points divided by all points awarded. Rankings reflect AI answers, not sales.

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