Which hair care brands do AI assistants recommend in Malaysia? Q4 2026
In Malaysia, AI assistants most often recommend L'Oréal, Pantene and Dove for hair care. L'Oréal is named by 5 of 5 assistants.
What the data says
L'Oréal (L’Oréal) is the hair care brand AI assistants recommend most in Malaysia, taking 15.2% of all recommendation points across 5 assistants. Pantene follows with 12.5% and Dove is third with 8.9%.
The top spot is close: only 2.7 points separate L'Oréal and Pantene, so a small change in how either brand is described online could flip the order.
ChatGPT, Gemini and Grok put L'Oréal first, while Claude favours Pantene and DeepSeek favours Pantene.
The top five brands hold 51% of recommendations out of 36 brands named in total, leaving room for challengers to break into AI shortlists.
| # | Brand | Owner | AI share | ChatGPT | Claude | DeepSeek | Gemini | Grok |
|---|---|---|---|---|---|---|---|---|
| 1 | L'Oréal | L’Oréal | 15.2% | 123 | 60 | 79 | 103 | 90 |
| 2 | Pantene | Procter & Gamble | 12.5% | 60 | 90 | 90 | 67 | 68 |
| 3 | Dove | Unilever | 8.9% | 32 | 53 | 88 | 53 | 40 |
| 4 | TRESemmé | Unilever | 7.5% | 67 | 40 | 8 | 25 | 84 |
| 5 | Sunsilk | Unilever | 7.2% | 45 | 72 | 25 | 37 | 37 |
| 6 | Schwarzkopf | Henkel | 6% | 25 | 53 | 40 | 25 | 37 |
| 7 | Johnson's | Johnson & Johnson | 5.8% | 35 | 35 | 35 | 35 | 35 |
| 8 | Gatsby | Mandom Corporation | 5.5% | 35 | 60 | 35 | 35 | – |
| 9 | Garnier | L’Oréal | 4.8% | 45 | 20 | 33 | 20 | 25 |
| 10 | Pigeon | Pigeon | 3% | – | 20 | 20 | 25 | 25 |
| 11 | Head & Shoulders | Procter & Gamble | 2.9% | – | – | 25 | 20 | 43 |
| 12 | Cetaphil | Galderma | 2.3% | 25 | 12 | 25 | 8 | – |
| 13 | Pureen | Pureen | 1.8% | 20 | 25 | 8 | – | – |
| 14 | Clear | Unilever | 1.7% | 8 | 12 | 12 | – | 20 |
| 15 | Mustela | Laboratoires Expanscience | 1.7% | – | – | 12 | 20 | 20 |
| 16 | Rejoice | Procter & Gamble | 1.6% | – | – | – | 47 | – |
| 17 | Revlon | Revlon Inc. | 1.5% | 20 | 12 | 12 | – | – |
| 18 | Wella | Wella Company | 1.1% | – | 12 | 8 | 12 | – |
| 19 | Sebamed | Sebapharma | 1.1% | – | 8 | – | 12 | 12 |
| 20 | Brylcreem | Unilever | 0.9% | 8 | – | 20 | – | – |
Questions about AI hair care recommendations
- Which hair care brand does ChatGPT recommend most in Malaysia?
- ChatGPT recommends L'Oréal most often for hair care in Malaysia. Across all assistants, L'Oréal leads with 15.2% of recommendations.
- Which hair care brand is improving fastest in Malaysia?
- Johnson's has the strongest momentum among challengers: AI names it first in 5 of 5 answers where it appears, while holding 5.8% share. This is the first Q4 2026 reading; change over time will be shown from the next update.
- How is the ranking calculated?
- We ask each AI assistant the questions shoppers ask in each category and market, record the top five brands it names, and give 35, 25, 20, 12 and 8 points for positions one to five. Share is a brand's points divided by all points awarded.
Hair Care: AI rankings by country
Covers: Baby Hair Care, Conditioners, Hair Color, Hair Treatments, Shampoo & Cleansers, Styling Products.
Method: each AI assistant is asked the shopper questions for every segment in the category and market; the top five brands named score 35, 25, 20, 12 and 8 points. Share is a brand's points divided by all points awarded. Rankings reflect AI answers, not sales.
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