Machine Intelligence · Updated October 2026

Which paper product brands do AI assistants recommend in United States? Q4 2026

In United States, AI assistants most often recommend Scott's, Kleenex and Charmin for paper products. Scott's is named by 5 of 5 assistants.

What the data says

Scott's (Kimberly-Clark) is the paper product brand AI assistants recommend most in United States, taking 15.1% of all recommendation points across 5 assistants. Kleenex follows with 11.7% and Charmin is third with 11.7%.

Scott's's lead over Kleenex is 3.4 points, a clear advantage in how AI shortlists the category.

ChatGPT, Claude, Gemini and Grok put Scott's first, while DeepSeek favours Kleenex.

The top five brands hold 59% of recommendations out of 15 brands named in total, leaving room for challengers to break into AI shortlists.

Paper Product brand ranking by AI share of recommendation, United States
#BrandOwnerAI shareChatGPTClaudeDeepSeekGeminiGrok
1Scott'sKimberly-Clark
15.1%
4050324065
2KleenexKleenex
11.7%
3535353535
3CharminProcter & Gamble
11.7%
3535353535
4BountyProcter & Gamble
11.7%
3535353535
5CottonelleKimberly-Clark
8.5%
3720252520
6PuffsProcter & Gamble
8.3%
2525252525
7BrawnyGeorgia-Pacific
5.8%
12–252525
8Angel SoftGeorgia-Pacific
5.6%
122020824
9VivaKimberly-Clark
5.4%
2520121212
10ScottiesKimberly-Clark
5.3%
20202020–
11Seventh GenerationUnilever
3.2%
832––8
12SparkleIndependent
2.7%
88888
13Quilted NorthernGeorgia-Pacific
2.4%
8–8128
14UphamolUpha Pharmaceuticals
1.6%
––1212–
15Great ValueWalmart
1.1%
––88–

Questions about AI paper product recommendations

Which paper product brand does ChatGPT recommend most in United States?
ChatGPT recommends Scott's most often for paper product in United States. Across all assistants, Scott's leads with 15.1% of recommendations.
Which paper product brand is improving fastest in United States?
Kleenex has the strongest momentum among challengers: AI names it first in 5 of 5 answers where it appears, while holding 11.7% share. This is the first Q4 2026 reading; change over time will be shown from the next update.
How is the ranking calculated?
We ask each AI assistant the questions shoppers ask in each category and market, record the top five brands it names, and give 35, 25, 20, 12 and 8 points for positions one to five. Share is a brand's points divided by all points awarded.

Paper Products: AI rankings by country

Covers: Paper Towels, Tissues, Toilet Paper.

Method: each AI assistant is asked the shopper questions for every segment in the category and market; the top five brands named score 35, 25, 20, 12 and 8 points. Share is a brand's points divided by all points awarded. Rankings reflect AI answers, not sales.

See how your brand ranks in AI answers.

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